Agenda:

Independence Golf Club

600 Founders Bridge Blvd, Midlothian, VA 23113

Speaker:

Richard Coughlan, Ph.D.
Associate Professor of Management 
Robins School of Business
University of Richmond, Richmond, VA

Speaker Bio:
Richard Coughlan is an award-winning speaker and educator who has delivered engaging talks to professional audiences for more than 20 years. Following a successful career in the hospitality industry that culminated with a position on the management team at The Pebble Beach Resorts, Richard pursued graduate studies at the University of Arizona, where he earned both an MBA and a Ph.D. in judgment and decision making. Since joining the faculty at University of Richmond in 1998, he has taught popular courses on a variety of business topics to audiences ranging from undergraduates to chief executives. In recognition of his work, he received the University’s Distinguished Educator Award and was named “Best in Class” by PCMA. He now serves as a trainer, consultant and coach for a variety of clients including CarMax, Dominion, The Martin Agency and Virginia Bankers Association.

Session Title: From Messy to Marvelous: Shaping Cultures of Accountability
What are the first words that come to mind when you think about accountability? Many folks in the industry mention deadlines, pressure to perform, stress and conflict. Others talk about goal setting, monitoring, reporting and scorecards. Together, these answers represent the tools and outcomes associated with a traditional view of accountability. That view, often based on an incorrect understanding of the concept, can create fear and resentment in employees and contribute to a lack of productivity.

In this interactive session, Richard Coughlan takes the mystery out of the concept of accountability and provides specific suggestions for building a positive and productive culture of accountability. By utilizing a very different approach, he can help you identify which of several possible approaches works best in your organization and provide suggestions for creating conversations that lead to positive outcomes.

In this session, you will gain the following:
Learner Objectives:
1) Take the mystery out of accountability for meeting planners and suppliers by exploring key questions surrounding the concept.
2) Learn to utilize several possible approaches that would work best in your organization in building accountability with your staff, clients and personal connections.  
3) Create conversation that lead to positive accountability outcomes.

CMP Domain/Number of Clock Hours:  1. 00 CE credit

The use of the CMP Preferred Provider Pre-Check logo is not an endorsement by the Convention Industry Council of the quality of the session.
This logo means that this session has met the criteria to be pre-approved for CMP certification credit.

Thank you to our Sponsor:

MPI Virginia Chapter Attendance Policy: 

All Essential Level members or non-members are limited to no more than two events in one fiscal year and must pay the Essential Level/Non-member rate. MPI Preferred or Premier Level members are welcome to attend all chapter events at the Member Price.
Event Cancellations must be submitted in writing to: Cee Rivas, MPI Virginia Chapter Administrator

Cancellation Policies do apply:
Cancellation penalties outside 30 days from event date: $10
Cancellations within 30 days from event date: $25
Cancellations within 3 days of event date: No Refund 

*No-Shows are responsible for full payment

TICKETS

$55.00 MPI Member (Preferred/Premier level) Registration
$45.00 Earlybird rate before May 31

$75.00 Non Member and MPI Essential Member Level

$180.00 MPI Virginia Season Pass (Buy 4 Education Events and Get 1 Free for 2018-2019)