Radical Transformation:
An Inspirational & Strategic Approach to
the New Landscape Ahead


Thursday, April 23, 2020 @ 10:30 am 

Webinar Presented by:
Cindy Novotny
Master Connection Associates

Hosted by: 
Sarah Soliman Daudin, DES
President & CEO, Soliman Productions, Inc.

Cindy Novotny with Master Connection Associates will share what she is hearing from travel advisors, meeting and event planners, hotels, destinations and leaders as everyone navigates this COVID-19.  Cindy’s positive outlook, inspiration and past experience in pulling through a crisis will give us each some tactics, actions and strategies to move forward.  She will focus on creating a communication strategy with your clients and employees, simplifying operations and developing the mindset of the ‘today team’ being able to move into the ‘tomorrow team.’ 

ABOUT THE SPEAKER


Cindy Novotny

‘Radical Mentor’, Consultant, Speaker, Author, Executive Facilitator &
Managing Partner of Master Connection Associates

Founder of Master Connection Associates, Cindy Novotny is an international icon in the hospitality industry. Her specialties are leadership, sales and customer service excellence.  A ‘Radical Mentor’ for many, Cindy’s straightforward, no-nonsense leadership approach delivers results and changes behavior. Her style, expertise and approach led to a Board of Directors position with The Miss America Foundation to assist in moving the organization to a new level. 

She is recognized by the Association for Talent Development (ATD), as one of nine most powerful, innovative and passionate speakers in the industry. HSMAI awarded Cindy the 2019 Lifetime Achievement Award in Hospitality for her exemplary contribution to the industry.  Her ability to close the “gap” with senior executives and line employees has earned her firm a revered reputation in many industries.

Her exposure is vast including a feature in ‘The Wall Street Journal’, broadcasting on the BBC and sharing the stage with global leaders at luxury events.  

Her charisma and humor, combined with in-depth knowledge, bring an audience alive with reality-based skills and cutting-edge training technology. In her book ‘LIVING WITH NO BALANCE…And Loving It’, Cindy challenges people to feel good about trying to do it all and living in a less than balanced world.  Her message applies to anyone wanting a fulfilling life.  A true “road warrior,” she travels almost 50 weeks per year.

MPI Florida Connects Education Series is a collaborative production of TONS. Leaders from the MPI Chapters of Tampa Bay, Greater Orlando, North Florida and South Florida are volunteers dedicated in our partnership to bring education and connections that move our industry forward.