Both questions reference Domain E (Human Resources).
1. Which of the following statements is not true?
a. staff should communicate regularly with volunteers
b. staff should understand why volunteers want to help
c. staff should require volunteers to deal with suppliers directly to save staff time
d. staff should prepare volunteer job descriptions
2. When working with staff or volunteers, diversity within teams is important. Which aspect of diversity should not be considered?
a. technological ability
b. languages spoken
c. financial status
d. age
Answers:
1. c
2. c